Freight brokers, forwarders & 3PLs
The quote request came in at 6:40. The load went to whoever answered first.
Applied AI for freight brokers, forwarders and 3PLs: quote requests answered, tracking updates sent, paperwork matched.
What we build here
Each job below has a written playbook: the inputs, the output, the target and how it is graded. Scoping starts from it.
Plugs into the systems you already run
These are the systems teams in this industry usually run. Yours may differ; that's fine.
Your team keeps working where it works
The work arrives in the inbox, sheet or system they already check. No new logins, no training day. If you run something not listed here, we connect to that instead.
The work that falls through the cracks
A broker's inbox mixes quote requests, rate confirmations, tracking questions and noise. Speed wins loads, and speed is lost to sorting.
There are well-funded tools for large US brokerages. We're for brokers and forwarders who run on email and WhatsApp and want it run for them, not another login to manage.
Where we'd start: quote inbox triage
Quote inbox triage
- Time to live
- 6 weeks
- Measured on
- Minutes to quote, quotes sent per day
- Graded
- Monthly, on your real cases, failures listed
- Hand-off
- What it can't settle goes to a person
This isn't for you if…
We'd rather say so on the first call than after you've paid for anything.
- You move a few loads a week. Your inbox is fine.
- You want a new TMS. We work with yours.
- You want it to set rates on its own. It drafts; your team prices.
- Your customers need EDI integrations first. That's a different project.
Tell us the job your team hates. We'll tell you if AI can do it.
A 30-minute call with the people who would build it. No technical knowledge needed: just describe the job, how often it happens, and how you check it's done right.